THE TOY DOCTOR®
7658 EADES ROAD
RED CREEK, NY 13143
TEL: 315 754 8846 FAX: 315 754 6238
EMAIL: international@thetoydoctor.com

USA CONTINENTAL SHIPPING & ALASKA HAWAII SHIPPING CLICK HERE

INTERNATIONAL SHIPPING &
ORDERING INFORMATION FORM

THE TOY DOCTOR® SHIPPING, RETURN, & DAMAGE POLICY
FOR ALL INTERNATIONAL ORDERS.

WE DO OFFER INTERNATIONAL SHIPPING ON MOST OF OUR PRODUCTS.
PLEASE BE ADVISED THAT YOU THE BUYER ASSUME ALL RISK
IN REGARDS TO ANY SHIPMENT LEAVING THE USA.

WE WILL NOT BE RESPONSIBLE TO PROVIDE A REFUND
ON INTERNATIONAL SHIPMENTS DUE TO DAMAGE, OR BREAKAGE.

WE WILL PROVIDE A REFUND IF THE PACKAGE NEVER ARRIVES,
[LOST] IF THE POST OFFICE DETERMINES THAT THE PACKAGE IS
LOST, AND YOU HAVE PROVIDED THE POST OFFICE
WITH THE PROPER DOCUMENTS THAT THEY REQUIRE.
A REFUND WILL NOT BE ISSUED UNTIL THE POST
OFFICE HAS PAID THE CLAIM FOR A LOST PACKAGE.
CLAIMS CAN TAKE UP TO 90 DAYS OR LONGER.

YOU ARE RESPONSIBLE FOR ANY DUTY, OR TAX WHEN THE ORDER
ARRIVES IN YOUR COUNTRY. CHECK WITH YOUR CUSTOMS
OFFICIALS, THEY CAN TELL YOU WHAT THE DUTY RATES ARE.

WE WILL PROVIDE YOU WITH PROOF OF SHIPMENT
[EMS TRACKING NUMBER] WHEN YOUR ORDER IS SHIPPED.

ALL PACKAGES WILL BE SENT AS MERCHANDISE ON THE CUSTOMS
FORMS. PLEASE DO NOT ASK THAT WE SEND THEM AS "GIFTS."

ALL INTERNATIONAL ORDERS ARE SHIPPED EMS AIRMAIL
[POST OFFICE] WITH TRACKING NUMBER. WE WILL NOT SHIP
BY REGULAR AIR, OR SURFACE RATE ON INTERNATIONAL ORDERS.


THE SHIPPING RATE THAT APPEARS
ON THE SHOPPING CART ORDER FORM IS
FOR USA RESIDENTS ONLY. PLEASE USE THIS
FORM FOR ALL INTERNATIONAL ORDER INQUIRIES.

WE WILL EMAIL YOU THE EMS SHIPPING & HANDLING
CHARGE. YOU ARE UNDER NO OBLIGATION TO
PURCHASE BY SUBMITTING THIS INQUIRY FORM. YOU
CONFIRM THE ORDER ON A SECURE ORDER FORM
THAT WE WILL SEND YOU A LINK TO, IF YOU APPROVE
OF THE EMS SHIPPING CHARGE.

EXAMPLE COSTS OF EMS INTERNATIONAL AIRMAIL
WITH TRACKING NUMBER

      1 LBS.  $31.50        2 LBS.    $35.50

      3 LBS.  $40.50        4 LBS.    $44.75

      5 LBS.  $49.75        6 LBS.    $54.50

      7 LBS.  $59.25        8 LBS.    $64.00

      9 LBS.  $68.75       10 LBS.    $73.50

     11 LBS.  $78.25       12 LBS.    $83.00

     13 LBS.  $87.75       14 LBS.    $92.50

     15 LBS.  $97.25
WE CHARGE A $10.00 HANDLING FEE PER BOX ON ALL INTERNATIONAL ORDERS
IN ADDITION TO THE EMS AIRMAIL SHIPPING CHARGE.

YOUR EMAIL ADDRESS MUST BE FILLED
IN OR THIS FORM CANNOT BE RETURNED
TO YOU WITH A RESPONSE !!

PLEASE TYPE IN YOUR NAME, COUNTRY, AND
EMAIL ADDRESS BELOW.
PLEASE DO NOT USE "UK" AS A COUNTRY,
AS WE NEED THE ACTUAL NAME OF THE COUNTRY.



NAME                 
COUNTRY              
EMAIL ADDRESS        
PLEASE ENTER BELOW THE ITEM DESCRIPTION
AND PRICE OF THE ITEM[S] THAT YOU ARE INQUIRING ABOUT


IF YOU HAVE ANY QUESTIONS
PLEASE CALL US AT: 315 754 8846
OR SEND US AN EMAIL: international@thetoydoctor.com