THE TOY DOCTOR®
RETURN POLICY

ALL RETURNS ARE SUBJECT TO A 20%
RESTOCKING FEE. SHIPPING IS NOT REFUNDABLE.

WE WILL ACCEPT RETURNS [SUBJECT TO A 20%
RESTOCKING FEE] IF THEY ARE RECEIVED BY
US WITHIN 7 DAYS OF THE DATE YOU RECEIVED
YOUR ORDER. IF THE ITEM/ITEMS HAVE BEEN
OPENED OR REMOVED FROM THE ORIGINAL
MANUFACTURERS BOX, OR ORIGINAL PACKAGING,
NO REFUND WILL BE GIVEN.

THERE IS A PHOTO OF EVERY ITEM WE SELL.
OUR EMAIL, AND PHONE NUMBER ARE ON
EVERY PAGE OF OUR WEB SITE WHERE ITEMS
ARE FOR SALE, FOR ANY QUESTIONS YOU MIGHT
HAVE PRIOR TO ORDERING.

DAMAGED ITEMS

IF YOUR ITEM ARRIVES DAMAGED BY THE SHIPPING
CARRIER PLEASE NOTIFY US IMMEDIATELY!

SAVE ALL PACKAGING MATERIAL, AND THE
SHIPPING BOX. AN INSURANCE CLAIM CANNOT
BE PROCESSED WITHOUT THE ORIGINAL PACKAGING,
AND THE ORIGINAL SHIPPING BOX. A FULL RETURN
INCLUDING SHIPPING WILL BE GIVEN, IF THE SHIPPING
CARRIER DETERMINES THAT THE ITEM WAS DAMAGED
IN TRANSIT. ALL INSURANCE CLAIM FORMS REQUIRED
BY THE SHIPPING CARRIER MUST BE FILLED OUT, AND
SENT TO THE SHIPPING CARRIER, PRIOR TO A REFUND.

THE TOY DOCTOR®
7658 EADES ROAD
RED CREEK, NY 13143
TEL: 315 754 8846 FAX: 315 754 6238
EMAIL: returns@thetoydoctor.com